Return Policy

At Lady Lantana, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Eligibility for Returns

Items may be returned within 14 days of receiving your order.

To be eligible for a return, products must:

• Be unworn, unused, and in their original condition.

• Have all original tags attached.

• Be returned in their original packaging.

Items showing signs of wear, washing, perfume, deodorant, makeup, or damage cannot be accepted.

Swimwear Hygiene Policy

For hygiene reasons, swimwear bottoms, one-piece swimsuits, and bikini sets cannot be returned or exchanged once the hygiene seal has been removed or if the item has been worn or tried on without underwear.

Please try on swimwear over your underwear to maintain eligibility for returns.

Non-Returnable Items

The following items cannot be returned:

• Sale or discounted items

• Gift cards

• Products marked as Final Sale

Refunds

Once your return has been received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed to your original payment method within 5–10 business days, depending on your payment provider.

Original shipping charges are non-refundable.

Exchanges

Exchanges are subject to product availability.

If your requested size or style is unavailable, a refund will be processed instead.

Return Shipping

Customers are responsible for return shipping costs unless the item received is faulty or incorrect.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery, including photographs of the item and packaging.

We will resolve the issue as quickly as possible.