Shipping policy
Thank you for shopping with Lady Lantana.
We are committed to delivering your order safely and efficiently.
Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping
We currently ship across the United Arab Emirates and selected international destinations.
Delivery times may vary depending on your location.
Estimated delivery times:
- UAE: 1–3 business days
- GCC Countries: 3–7 business days
- International: 5–10 business days
Shipping Costs
- Complimentary UAE shipping on all orders above AED 600.
- Shipping fees for other orders are calculated at checkout.
International shipping charges and customs duties are the responsibility of the customer unless otherwise stated.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Delays
Delivery times are estimates only.
Lady Lantana is not responsible for delays caused by customs clearance, courier services, weather conditions, or other circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
Additional shipping costs resulting from incorrect addresses may be charged to the customer.
Contact
For shipping enquiries, please contact:
Email: lantana@ladylantana.com