Shipping Policy
Thank you for shopping with Lady Lantana.
We are committed to delivering your order safely, securely, and as quickly as possible.
Shipping Destinations
We currently ship within the United Arab Emirates and selected international destinations. Additional countries may become available in the future.
Processing Time
Orders are processed within 1–3 business days after payment has been successfully confirmed.
Orders placed during weekends or public holidays will be processed on the next business day.
Delivery Time
United Arab Emirates: 1–3 business days
International Orders: 5–10 business days (depending on destination and customs clearance)
Delivery times are estimates and may vary during peak seasons or due to circumstances beyond our control.
Shipping Costs
Complimentary UAE shipping is available on orders above AED 600.
Shipping fees for orders below this amount and international destinations are calculated during checkout.
Customs & Duties
International customers are responsible for any customs duties, import taxes, or additional charges imposed by their local authorities.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing your tracking information.
Incorrect Shipping Information
Please ensure your shipping details are accurate before placing your order.
Lady Lantana cannot be held responsible for delays or failed deliveries resulting from incorrect shipping information provided by the customer.
Contact
For any shipping-related questions, please contact us at:
Email: lantana@ladylantana.com