Terms & Conditions
Welcome to Lady Lantana
Welcome to Lady Lantana. By accessing our website, browsing our collections, or placing an order, you agree to the following Terms & Conditions. Please read them carefully before using our website.
Products
Lady Lantana creates limited-edition swimwear and resortwear designed in Dubai using carefully selected premium fabrics and exceptional craftsmanship.
We make every effort to display product colours, textures and details as accurately as possible. However, slight variations may occur due to individual screen settings, lighting conditions or natural characteristics of the materials.
As our collections are produced in limited quantities, product availability may change without prior notice.
Pricing
All prices are displayed in AED unless otherwise stated.
Lady Lantana reserves the right to update product prices, promotions, shipping fees and product availability at any time without prior notice.
Orders
All orders are subject to product availability and successful payment verification.
Once your order has been placed, you will receive an order confirmation by email. This confirmation does not constitute acceptance of your order until payment has been successfully processed.
Lady Lantana reserves the right to refuse or cancel any order due to payment issues, pricing errors, incorrect customer information or suspected fraudulent activity.
Product Care
Each product includes specific care instructions.
Lady Lantana cannot be held responsible for damage resulting from incorrect washing, improper storage, exposure to chemicals, excessive heat or failure to follow the recommended care instructions.
Shipping
Orders are normally processed within 1–3 business days.
Delivery times may vary depending on the destination and courier service.
Complimentary UAE shipping is available on all orders above AED 600.
For complete delivery information, please refer to our Shipping Policy.
Returns & Exchanges
Please refer to our Return & Refund Policy for complete return and exchange information.
For hygiene reasons, swimwear cannot be returned or exchanged once the hygiene seal has been removed or if the item has been worn, washed or altered.
Resortwear items may only be returned if they are unworn, unused, undamaged and returned with all original tags and packaging.
Intellectual Property
All content available on this website, including product designs, photographs, graphics, logos, videos, artwork, text and branding, is the exclusive property of Lady Lantana.
No content may be copied, reproduced, modified, distributed or used without prior written permission from Lady Lantana.
Website Use
You agree not to misuse this website or attempt to interfere with its security, operation or functionality.
Lady Lantana reserves the right to restrict or terminate access to users who violate these Terms & Conditions.
Privacy
Your personal information is collected and processed in accordance with our Privacy Policy.
By using this website, you consent to the collection and use of your information as described in our Privacy Policy.
Limitation of Liability
Lady Lantana shall not be liable for any indirect, incidental or consequential damages arising from the use of this website, delayed deliveries, courier delays, product misuse or failure to follow the recommended care instructions.
Changes to These Terms
Lady Lantana reserves the right to modify these Terms & Conditions at any time. Any updates become effective immediately upon publication on this website.
Contact
If you have any questions regarding these Terms & Conditions, our products or your order, please contact us.
Email: lantana@ladylantana.com
Our Customer Care team will be pleased to assist you during business hours.
Thank you for choosing Lady Lantana.